You will now notice the difference, even though you have two email accounts setup in your Outlook, the default one and the one you just created, only the latter shows in your Outlook. Choose the option ‘Prompt for a profile to be used’ or change the profile you are using by default from the dropdown menu.Most often than not, it is a case of a corrupted Outlook PST file or a software bug. When you have finished, click on ‘Finish’. There are several reasons why the MS Outlook application won’t go beyond the loading profile page.Setup an email account for that profile, from the pop-up window.Here you will see all your profiles – the default one including. When the Mail window pops up, you will see the name of the current profile in the title bar.Note: If you do not see the Mail option, in the top right of the Control Panel. If you still cannot find it, try the search bar.) This will create a new profile in Outlook without an email account. (Tip – the location depends on the OS, but it is usually in the Accounts or Internet section. When Outlook is started for the first time a profile is automatically created. If you want to know more read below.Ī profile is a set of emails and settings that Outlook app for Windows uses to remember where your email is stored. Please note that this article refers to the desktop mail client Outlook 2010/2013/2016 and NOT the web interface.įirst off, what is a mail profile? This is not just your regular email account sign up.
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